FAQ’S
Ordering and Subscriptions
DO YOU OFFER SUBSCRIPTIONS?
Yes, you will receive savings and special promotions by signing up with our Legendary Meat Club. You can also order individual cuts of meat as well.
WHEN DO YOU SHIP SUBSCRIPTION PACKAGES:
We ship subscription packages out on the last Tuesday of each month.
CAN I MAKE SUBSTITUTIONS?
Yes, include in the notes at box check out or send us an email or the process can be: We will notify you via email and text message one week before it ships for any last-minute changes. All modifications must be made before your box ships. Review and modify your upcoming recurring box from your account Login
CAN I PAUSE THE SUBSCRIPTION?
Yes, log on to your account. Login We will send you an email and text message notification before your next box ships so you can make any adjustments needed. If your box has already shipped for the month, you cannot pause that box. It is your responsibility to pause your subscription if you no longer wish to receive them. We do not refund you back if you forgot. We also do not accept returns. Please refer to our Return Policy.
WHY CAN’T I LOG INTO MY ACCOUNT?
If you try to log in and it isn’t working, you may not have an account set up yet. When you set up a subscription order, it creates a subscription account, but not one with our website. This is because they are tracked and managed on two different platforms.
HOW MUCH BEEF SHOULD I BUY?
A family of four will go through approximately a half of beef in one year with moderate usage (eating beef an average of 3 meals per week).
Based on this estimate:
2 people: 1/8th of a beef with light usage, or ¼ of a beef with moderate usage per year.
4 people: ¼ of a beef with light usage, or ½ of a beef with moderate usage per year.
6 people: ½ of a beef with light usage, or a whole beef with moderate usage per year.
*Our family of 6 easily goes through a whole beef per year, but this includes serving beef at numerous dinners throughout the year for 6+ people.
HOW MUCH FREEZER SPACE DO I NEED?
A rule of thumb is 1 cubic foot of freezer space for 35 pounds of cut and packaged meat.
DO I NEED TO BE AT HOME TO ACCEPT THE DELIVERY?
No, the delivery person will leave the box at your home, no signature required, the meat is packed with dry ice and or gel packs and will be at a safe temperature for several hours. We highly recommend you place in the freezer by end of day.
WHERE DO YOU SHIP YOUR MEATS?
We ship our meats to all 50 States. At this time, we do not ship outside the United States as the customs are not reliable enough to keep perishables frozen.
WHEN DO YOU SHIP?
To ensure your DeBruycker Charolais Beef is fresh upon arrival, orders are shipped once weekly on Tuesdays. Orders placed after 4 pm MST on Monday will ship the following Tuesday. When shipping beef, larger volumes of meat ship better than smaller volumes. We recommend placing a minimum order of at least 10 pounds of beef.
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Our Process FAQ’S:
WHY DOES YOUR BEEF TASTE SO GOOD?
Great beef start with great genetics and we work hard to raise quality product from start to finish. We’ve been the leader in Charolais genetics for decades. Our animals are fed high quality feed for their entire lives. We finish our beef for an extended finish time, and we dry age the carcass for a minimum of 21 days. For our consumers that translates to premium flavor and tenderness in every bite.
Dry aging is a craft tradition that used to be the industry standard but has been replaced with wet aging for expediency. The process of dry aging requires extra time, commitment and cost. Dry-aged beef is the process of exposing the meat to air so dehydration can further concentrate the meat’s flavor, consequently, meat that has been dry aged has a remarkable depth of flavor.
WHY IS GRAIN FINISHED BEEF SO DELICIOUS?
Beef that has been grain finished like our DeBruycker Charolais is perfect for the dry-aging process because of the marbling of the meat. Beef that is only grass fed is not conducive to dry aging and is not as tender as our Charolais that we raise on the grass lands of Montana along the Rocky Mountain front and we fatten/finish on barley.
DO YOU GIVE YOUR CATTLE ANTIBIOTICS?
We never use sub-therapeutic antibiotics. WE do, on rare occasions use antibiotics to treat sick animals.
DO YOU GIVE YOUR CATTLE GROWTH HORMONES?
Never. Our meat is 100% free of any kind of growth hormones or any added hormones. Our Charolais Cattle are raised on sunshine, grass, grain and love.
WHERE IS DEBRUYCKER BEEF PROCESSED?
We are committed to help grow and strengthen local economies and support other small businesses. We process our beef with another local Montana company, Whites Meats, a USDA inspected facility based in Ronan, Montana.
WHERE ARE YOU LOCATED?
We are located in Dutton, MT along the dramatic Rocky Mountain front, which forms the seam between the wild lands and wilderness of the Lewis and Clark National Forest and the foothills and plains of north central Montana.